Banking FAQs

Q: Are my deposit accounts insured?
A: Yes! Each individual member's account is insured by the National Credit Union Association (NCUA), a U.S. Government Agency up to $250,000.

Q: How do I set up Direct Deposit of my payroll check?
A: Once we have opened your Share Draft (Checking) account*, you will receive our routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company and your direct deposit will usually begin within thirty days.

Q: How do I set up Direct Deposit of my Social Security check?
A: Once we have opened your Share Draft (Checking) account*, you will receive our routing and transit number and your account number. Once you have received that information, you can obtain a Direct Deposit form at either of our branches, or by visiting the Social Security Administration's website at www.ssa.gov. Once the form is submitted, your direct deposit should start within 30 days.

Q: Can I get information about my account by phone?
A: Yes! Account information is available from our Member Service Representatives during business hours or through CALL-24, our Audio Response System for automated telephone account information 24 hours a day. Simply call (661) 952-5945 or (877) 256-3300 to access both of these options.

Q: Is interest paid on my Checking account?
A: If you are interested in an interest bearing account that you can write checks on, check out our Money Market Account.

Q: Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A: In order to open an account with Edwards FCU, you must live, work, worship or attend school within the Antelope Valley. If you do, but are not yet an American citizen, we can open an account as long as you have one of the following government issued identifications:

• Taxpayer Identification Number
• Current Passport (reflecting Number and Country of Issuance)
• Alien Identification Card
• Any other government-issued photo identification evidencing nationality or residency and bearing a photograph.

Q: Can I do all of my banking with you?
A: Yes! Thanks to the convenience of extended branch hours, Direct Deposit and ATMs, everyday banking activities can be performed on your own time. Contact us with questions about your banking needs.

Q: Can I look at all of my transactions at any time?
A: Yes! With CLIC Online Banking, you have access to your account information 24 hours a day, 7 days a week! Click here to view our online demo. If you don't have a computer, CALL-24 is also available 24 hours a day, 7 days a week.

Q: How frequently is my information updated?
A: Your account information is updated every business day.

Q: Are wire transfers possible to and from my Share Draft (Checking) account?
A: Yes! Funds can be transferred to and from accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. You can also use FREE Bill Payer service to send payments to anyone in the country. Contact us for details.

Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. Contact us for details on a method that's best for you.

Q: When do I have access to use Online Banking?
A: With CLIC Online Banking, you have access to your account information 24 hours a day, 7 days a week!

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